SHIPPING
Our aim is to dispatch all orders within 1 working day of receipt. Occasionally public holidays, weekends, weather events or extremely busy periods may result in extended delivery times. In these circumstances we will endeavour to communicate with you about the delay and resolve and resulting issues. Orders received over the weekend or during public holidays will be dispatched as soon as possible when we re-open for business. If your order is urgent please contact us for assistance. All orders are sent major via national courier companies and require a signature as proof of delivery. If you require a non-signature delivery or have additional delivery instructions, please indicate this in the message box on the Checkout Form. – In general, delivery to your door will take no more than 24 hours from dispatch within Auckland metro, 48 hours in the greater North Island and South Island. Deliveries to rural delivery addresses will usually take one to two days longer. Weekends, public holidays, adverse weather events and infrastructural complications may cause additional delays.
INTERNATIONAL ORDERS
Our aim is to dispatch all orders within 1 working day of receipt. Occasionally public holidays, weekends, weather events or extremely busy periods may result in extended delivery times. In these circumstances we will endeavour to communicate with you about the delay and resolve and resulting issues. Orders received over the weekend or during public holidays will be dispatched as soon as possible when we re-open for business. If your order is urgent please contact us for assistance. All orders are sent major via international courier companies and require a signature as proof of delivery. If you require a non-signature delivery or have additional delivery instructions, please indicate this in the message box on the Checkout Form. – In general, delivery to your door will take no more than 14 days. Weekends, public holidays, adverse weather events and infrastructural complications may cause additional delays.
DOMESTIC DELIVERY CHARGES
– Orders over $200 will be sent freight-free Nationwide. – For orders under $200 a shipping for charge of $10.50 (NZ) and international $16.50 will apply
